MAIN CONFERENCE PROGRAMME
(Grand Regency Hotel, Nairobi, Kenya)

Meeting Africa’s banking needs: World-class or all-class banking systems? 

DAY 1: TUESDAY 6 February 2007 – MANAGEMENT BRIEFINGS

• 9am - OFFICIAL OPENING
Sean Moroney, Chairman, AITEC Africa
Hon. Mutahi Kagwe, Minister of Information and Communication, Kenya

• SESSION 1: ICT STRATEGIES - LESSONS FROM RECENT EXPERIENCE
CHAIR: Mike Eldon, Chairman, Director, Symphony Group, Kenya

KEYNOTE 1: The role of ICT in the transformation of Stanbic Bank, Uganda
Kitili Mbathi, MD, Stanbic Bank, Uganda

KEYNOTE 2: The role of technology in the regeneration of Kenya Commercial Bank
Terry Davidson, MD, KCB

KEYNOTE 3: The role of ICT in achieving Equity Bank's successful expansion in rural Kenya
James Mwangi, MD, Equity Bank; Kitili Mbathi

• 11.30am - REFRESHMENT BREAK

• 11.45AM - SESSION 2: LESSONS FROM NEW ICT PROJECTS
CHAIR: Harry Hare, Executive Director, African eDevelopment Resource Centre, Kenya

KEYNOTE 4: Risk management in emerging markets: Lessons from the privatisation and re-engineering of the Bank of Alexandria
Hesham M Hamdy, GM, Head of Risk Management Sector, Bank of Alexandria, Egypt

The gap between identifying demand and launching a successful electronic banking product in Africa
Bernard Matthewman, CEO, Paynet, Kenya

Integrated regional banking systems: Benefits and challenges
Nizar Tundai, GM Operations & Technology, Diamond Trust Bank Group, Kenya

SHOWCASE PRESENTATION: Thriving on the frontier of electronic payments
Barry Coetzee, CEO Payment Technology, iVeri, South Africa

• 1.45pm - LUNCH

• 2.30pm - SESSION 3: STRATEGIES TO BANK THE UNBANKED
CHAIR: Jonathan Campaigne, Pride Africa, DrumNet, Nairobi, Kenya

KEYNOTE 5: Innovative and profitable ways of banking the unbanked
Simon Batchelor, partner, Gamos Ltd, UK

Using technology to build inclusive financial systems
Mark Pickens, Consultative Group to Assist the Poor, World Bank, USA

SHOWCASE PRESENTATION: mTranZact Mobile Banking: Low cost service delivery empowering banking the unbanked!
Girisch Nair, Group Chief Executive, Technology Associates Group, Kenya

• 4pm - REFRESHMENT BREAK

• 4.30pm - SESSION 4: INTEGRATING BUSINESS, HR & ICT STRATEGIES
CHAIR: Sam Kimithi, Head of Electronic Channels, Equity Bank, Kenya

KEYNOTE 6: Moving beyond technology: Integrating people and processes into an ACT strategy
Maiendra Moodley, Technical Security Advisor, Infrastructure Renewal and Service Delivery, South African Reserve Bank
Account Management: Maximising profitability on growing portfolios
Ian Gage, Senior Consultant, PIC Solutions, South Africa

Making technology work for your business
Andrew Kimani, MD, Electronic Card Services, Kenya

What to look for in a credit risk management solution
Vincent Estick, Head of Business Development & Product Strategy, Delisys, Canada

• 6.30pm - NETWORKING COCKTAIL PARTY

DAY 2: WEDNESDAY 7 February 2007 - TECHNOLOGY BRIEFINGS

• 8.30am - SESSION 5: COMMUNICATION SYSTEMS & STRATEGIES
CHAIR: Eric Osiakwan, Secretary, African ISP Association Ghana

How networking infrastructure will impact on banking in Kenya
Kai Wuff, MD, Kenya Data Networks

How to handle the complexities of banking communications networks
Salim Suleman, MD, Afsat Communications Africa, Kenya

Satellite communication for banking: Challenges and solutions
Chaim Weinberger , Technical Marketing Manager, Africa, Gilat Satellite Networks, Israel

• 10.00am - REFRESHMENT BREAK

• 10.30am - SESSION 6: SPECIALISED APPLICATIONS
CHAIR: George Mugo, Head, Customer Service Department, Co-operative Bank and Chairman, East African Contact Centre Society

Contact centres as profit centres: Lessons from Africa’s largest outbound contact centre for the banking and insurance industry
Suleman Shaik, CEO, Direct Channel, South Africa

Video security over LAN/WAN
Amir Grinberg, GM, Amiran Communication, Kenya

SHOWCASE PRESENTATION: Loan origination in poor bandwidth environments
Gareth Jane, CIO, Ke Concepts, South Africa

• 1pm - LUNCH

• 2pm - SESSION 7: SERVICE DELIVERY INFRASTRUCTURE
CHAIR: Maiendra Moodley

Monitoring delivery channels for service excellence
Ron Webb, Technical Director, Paynet Group, Kenya

Achieving compliance, business power and flexibility in finance Services
Eli Lopez, Regional System Engineer Manager Western Europe, Network Appliance

Setting up a trading, risk management and middle office infrastructure within an investment banking environment
Martin Orji, Managing Director, Nex-Rubica, UK

SHOWCASE PRESENTATION: Micro lending - loan repayment by authenticated debit order
Keith Wrede, Director, NuPay Solutions South Africa

• 4.30pm - REFRESHMENT BREAK

• 5.00pm - SESSION 8: TECHNOLOGIES TO BANK THE UNBANKED
CHAIR: David Cracknell, Africa Programme Director, Microsave

Technology-based financial products to bank the unbanked
Jonathan Ridley, Senior Manager, Enterplan, UK

Developing a shared agent network and infrastructure to extend banking services
Laura Frederick, Project Lead, Uganda, Sevak Solutions

A low-cost secure electronic banking for developing markets: The SPS-SMS payment system
Alex Weir, Software Developer, Zimbabwe

• 7.00pm - mTranZact LAUNCH, SERENA HOTEL
(Shuttle service available for delegates.)

Monday 5 February 2007 - IMPLEMENTATION WORKSHOPS

• WORKSHOP 1 (2-6pm): How to implement an effective and holistic information security strategy within your financial institution
Maiendra Moodley, Technical Security Advisor, Infrastructure Renewal and Service Delivery, South African Reserve Bank
• Effective implementation strategies for information security
• The role of BS7799
• Identifying and mitigating against significant information security risks
• Quantitative vs qualitative views of determining returns on an investment in information security investments

 

Thursday 8 February 2007

• WORKSHOP 2 (9am-1pm): Banking the Unbanked
Simon Batchelor, Director, Gamos Ltd, UK
This workshop will look at the future market for banking the unbanked, particularly through new technologies. The rapid spread of mobile phones means that the number of mobile users may already exceed the number of banked people in many low income countries. Mobile phones can also offer a communications channel for initiating and executing on-line financial transactions. This channel may not only reduce the cost of financial transactions for provider and customer, but also allow new entrants to the financial sector, and new relationships to be formed for distributing services. These changes hold the prospect of accelerating access to financial services on the back of the mobile infrastructure."

Mobile banking has the potential to be transformational because: 
- It uses existing mobile communications infrastructure which already reaches unbanked people 
- It may be driven by new players, such as telcos, with different target markets from traditional banks 
- It may harness the power of new distribution networks for cash transactions, such as airtime merchants, beyond the conventional merchant POS or ATM networks of banks. 
- It may be cheaper than conventional banking, if the offering is competitive.

In the workshop, the potential of this sector will be explored in more detail, and the opportunities for new players and service providers highlighted.

There are hurdles in financial regulation to overcome, but the discussion will present what they are, explore which of them is particularly relevant to the countries the participants represent, and discuss how these obstacles can be overcome. Through discussion we would be encouraging alliances to be made that can take this opportunity and turn it into a profitable private enterprise.

In particular, this workshop will be run as part of a donor-led initiative that has funds allocated to developing transformational African banking technology models.

Outline of this workshop:
Why its profitable and good for the poor at the same time. What's happening elsewhere? Europe and the States, Asia, Latin America, Africa. What is about to happen, and why it might not happen. Regulation obstacles. Who to lobby. How to lobby. What to lobby on. What support can we expect and from where?

This session will include discussion on the East Africa situation in order to lead towards networks and alliances that can make East Africa a world class, all class system.